FAQ

1. How long does it take to customise a name book?

Each book is made just for your child.
1-2 weeks* to create, then shipped out. 

We will send you a notification once it's ready!

2. What is the lead time for ordering your name tracing party packs / goodie bags? 

Please let us know of your event 4-6 weeks in advance. Feel free to drop us a message to enquire more. 

3. Where do you ship to? How long does shipping take?

We ship our personalised name books to Singapore, Malaysia, Australia, and New Zealand. 

Singapore: ~3–5 working days
Malaysia: ~7-15 working days
Indonesia, Australia, NZ: ~10-15 working days

3. How much is shipping?

Singapore: SGD4.70
FREE shipping for orders from SGD50

West Malaysia: RM22~
FREE shipping for orders from RM180

East Malaysia: RM35~
FREE shipping for orders from RM300

Indonesia: 307,000 IDR~
FREE shipping for orders above 2,600,000 

Australia/NZ: AUD34/NZD41
FREE shipping for orders above AUD/NZD200

Prices are an estimate due to currency fluctuations. You will see the shipping rate upon entering your address at checkout. 

3. What if I entered the wrong name?

Let us know within 12 hours and we’ll fix it.
After that, your book goes into production.

4. Do you accept returns?

As each book is personalised, returns aren’t available.
But if anything’s not right, let us know and we’ll sort it out for you.

5. Do you accept bulk or event orders?

We’d love to be part of your celebration 🤍
For birthdays and special events, email us at littlelightbubs@gmail.com or use the contact form and we’ll get back to you shortly

*subject to changes